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Sunday, June 28, 2009

Book Review: "Joker One"

Joker_one_l I just finished reading "Joker One: A Marine Platoon's Story of Courage, Leadership and Brotherhood" by Donovan Campbell.  It's excellent.

Campbell was a Marine Lieutenant in his first combat deployment as an infantry leader in Ramadi, Iraq in the spring and summer of 2004.  The insurgency was beginning to pick up steam at this time.  Campbell and his men patrol the squalid city seething with insurgents and try to do what good they can.  He realizes, though, that rather than of heroics the best he can do is achieve his missions and bring his men back alive.  But even that objective proves elusive -- his Company ends up taking a casualty rate higher than any Marine or Army unit since Vietnam.

The book chronicles not only the Marines' fight against Ramadi insurgents in captivating detail (I could smell the smoke, sweat and grit) but also Campbell's journey from fresh lieutenant to combat leader.  There are powerful and timeless leadership lessons in here.  Among my favorite passages, below.

On the importance of doing small, difficult things
right again and again:

"I had thought that the key to earning my men's respect was to demonstrate excellent tactical judgment in combat, a strong set of individual skills...and a general willingness to make large, spectacular sacrifices....

I could not have been more wrong.  Being a good leader and being a hero, I was beginning realize, were not at all the same thing.  For the young lieutenant, much more difficult than thirty second acts of courage, and ultimately much more telling, are the small, quiet, almost unnoticeable acts of service that he must perform day in and day out if he wants to appropriately ensure the welfare of his men."


On the importance of never asking your men to do something you yourself won't do:

"Marines will only really listen to you if you have suffered alongside them, and if you want any credibility as a leader, you not only have to bear the same burdens as they, but you also have to try, try to your utmost ability and every single day, to transfer those burdens from their shoulders onto yours."


And, ultimately, on how the most important emotion of a leader is love:

"Love was joy at the growth of my men, even when it diminished my own authority.  It was giving credit for our successes to the team while assuming all the responsibility for our failures on myself.  It was constantly teaching my men, sharing everything with them until I had nothing left to give, with the expectation and hope that they would become greater than me.  It was making myself less so that they might become more."


This is not a political book.  Campbell does not express his opinions about the wisdom of invading Iraq.  He writes simply as a soldier on a mission who does the best he can to achieve the objective and take care of his men.  The action often is riveting, and the leadership lessons timeless.

Click here to visit the "Joker-One" official website.

Wednesday, May 13, 2009

Vietnam Talent Shortage

A friend of mine in the USA sent me this article today.  It's pretty accurate in my opinion.  Lack of human talent is absolutely the one of the biggest limiting factors in Vietnam's economic growth.

Universities in Vietnam are quite weak and produce graduates short of practical knowledge and, more importantly, critical thinking skills.  Rote memorization is emphasized over writing or application of knowledge.  Corruption and purchase of grades is not uncommon.  I've found that otherwise very smart people often have no idea how to state an argument, support the argument with point-by-point claims, then summarize the argument to make a compelling case.  These are basic thinking, communication and problem-solving skills.  We've had to teach them from ground up in our company, with some nice success.  One aspect I love about the Vietnamese is how hungry they are for knowledge and learning.

Firms struggle to hire skilled professionals in Vietnam

Wed May 13, 2009 8:04am EDT


By John Ruwitch

HANOI, May 13 (Reuters) - About a year ago, 2,000 of the best and brightest from five of Vietnam's top universities were invited to take a lengthy multiple-choice exam for a shot at a job at Intel Corp. (INTC.O).

The giant computer chip maker had broken ground on its biggest factory ever in Vietnam's commercial hub, Ho Chi Minh City, and the $1 billion assembly and test facility, expected to start operations this year, needed good engineers.

It was more than just another big project. The Intel investment would put Vietnam on the global tech map and help a rising star in the manufacturing world move closer to its dream of advancing up the value chain.

But the results from Intel's test cast a spotlight on one of Vietnam's biggest barriers to achieving that dream: its inadequate and inflexible higher education system.

A fraction of the students passed the written exam, covering physics, electrical engineering, maths and other topics. They were given an English test and just 40 made the final cut.

Than Trong Phuc, Intel's country manager for Vietnam, said he was not surprised by the results.

"Is Vietnam a literate society with good people with fundamental skills? Yes," he said. "But do these people already have knowledge about chip-making in place? No. So we have to start from the ground."

Company spokesman Nick Jacobs said the test was not designed for hiring but rather to "evaluate the competencies" of students and to be a starting point for dialogue with the authorities.

Vietnamese newspapers and websites reported on the result, though, and word quickly spread.

The Intel tale soon became a go-to anecdote in the foreign business community to highlight the education system's failings and one of the big problems when investing in the Southeast Asian country, a lack of skilled professionals.

DEMAND IS ENORMOUS

Among Vietnamese, public debate has blossomed about what many are calling an education crisis, especially at a time when some argue education reform should be a top priority as the government tries to right an economy buffeted by the global recession.

The higher education system remains a throwback to Vietnam's pre-reform days when the economy was small and centralised, ill equipped for the country's new realities.

"The demand for education at the post-secondary level is enormous. Demand way outstrips supply," said Jeffrey Waite, who follows education in Vietnam for the World Bank.

"The system is under enormous pressure to respond by expanding access, and there's always the risk of expanding access at the cost of quality ... Quality is of real concern."

One huge problem is staff. Political credentials remain at least as important in the selection of professors as educational bona fides, despite a clear need for better qualified teachers.

Less than 15 percent of teaching staff at higher education institutes have a doctorate, and that percentage has not changed in the past 10 years, Waite said.

Schools have little autonomy to tailor curricula and students are rewarded for memorisation skills, not critical thinking.

"I bet very few graduates could give a correct answer if they were asked 'what is a market economy?'," said one recent graduate who declined to be identified. "But you know what? They made us memorise the Investment Law which took effect in 1987."

The school system, like other facets of life in Vietnam, is also plagued with corruption. Plagiarism is reportedly rife.

Not surprisingly, the products of such a system are weak.

Only 30 percent of university and college graduates met requirements for their jobs, state-run VietnamNet quoted the Ministry of Education and Training as saying.

Between now and 2015, the two biggest cities, Hanoi and Ho Chi Minh City, will need some 4 million "high-quality" workers in fields such as information technology, tourism, shipbuilding and finance. Based on the current level and quality of training, at best 40-60 percent of demand could be met, it said.

In IT, Vietnam's universities and junior colleges mint 110,000 new engineers a year but only 10 percent become "effective employees", it reported.

TALENT DROUGHT

The talent drought is not limited to the tech sector.

"Whenever I talk to any company here, whether it's American or not, they say that finding good people is one of the major issues that they face," said U.S. Ambassador Michael Michalak, who has made education a top priority.

The Vietnamese government recognises the need for change. The question is whether or not it will come fast enough.

"The major challenge in this phase of development for Vietnam is really human resources," saidTon Nu Thi Ninh, a former Vietnamese ambassador to Brussels who is now working to set up a private university in the south, called Tri Viet University.

"You can have all the influx of investment and capital you want, but if you don't have the right human resources, in time you won't make it."

Companies, meanwhile, are forced to be creative in finding ways to fill their human resource pipelines.

Some foreign firms have partnered with Vietnamese universities. Many have their own training programmes. FPT Corp FPT.HM, one of Vietnam's top technology companies, even set up its own university in 2006.

Intel flew its 40 successful graduates to Malaysia for further training, and later this year will send 28 students to Portland State University in the United States on two-year, all-expenses-paid scholarships worth $2.24 million.

"They come back and the condition is they work for Intel for three years, which is not a long time," Phuc said.

The company has also donated PCs to Vietnam, trained teachers and offered $500 scholarships to 55 students domestically.

The government has been drafting and re-drafting an education strategy to take it through to 2020, but it has faced criticism.

One former senior education official was quoted as calling a late draft "unbelievably romantic". The start year keeps getting pushed back and it is unclear when the plan will be implemented.

The Ministry of Education and Training did not respond to requests for an interview with Reuters.

One critically needed change, some say, is the role of the central government, which must shift to one of broad oversight rather than micromanaging matters such as tenure appointments.

"It's like they want to have their cake and eat it. They know what they want. They want to have one or two of their universities to be top ranked in the world. But they don't want to give away what they have," the World Bank's Waite said.

(Additional reporting by Pham Hong Hanh; Editing by Alan Raybould and Megan Goldin)

Tuesday, May 12, 2009

Care for a drink?

Hình ảnh009 Here's an eager young drink vendor relieving thirst outside Cho Lon market.  Note the hat and zipped up jacket in tropical heat to keep the sun off her skin.  I bought a Coke.

Monday, May 11, 2009

Lotus Flower

DSC00655A lotus flower on the grounds of the Grand Palace in Bangkok.

Tuesday, May 05, 2009

Snake on a Bike

DSC00015
I snapped this pic near Bến Thành market.  It was the first and last time I saw a mobile snake show.  Love the little girl's expression of revolted fascination.

Thursday, April 30, 2009

Reading is Key

I love to read.  Books, stories, newspapers and magazines have introduced me to ideas and things in the world.  They have stimulated my curiosity and opened my mind.  A love of reading and learning is a big part of who I am today.

Reading "Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success" gave me *tons* of ideas about how to create an a fun, friendly and energized culture at our company.  One is the importance of "giving back" to a company's identity and feeling of teamwork.  A great idea!  I decided we should create our own charity, and that the objective should be encouraging kids to read.  I used to volunteer to read to kids in the Bay Area and it was very rewarding. 

Last week four Dream-Makers and I visited Hong Tam school for disadvantaged kids.  Hong Tam is privately run and funded.  Ms. Trang, the founder, saw that there were kids in the local community who did not attend school for various reasons such as their parents couldn't afford school fees or  weren't properly registered to live in Saigon.  She keeps the school going in a very modest house at the back of an alley in remote District 8. 


DSC01675

Shortly after arrival.  On the left are Chi and Hang from VietnamWorks.  Chi's team found the school and organized the trip.  The kids on the right are students.  Hong Tam serves about 25 kids as young as 6 to about 15.

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We brought some books and posters showing English and Vietnamese words for the kids.  Here, Nga teaches the kids English words for vegetables.  She's a naturally gifted teacher -- "What eats a carrot?  That's right, a rabbit!!"


DSC01678

Hang teaches English words for parts of the body.  I was surprised at how many words the kids knew already.  A Spanish guy named Antonio teaches English every Saturday.

IMG_0015aCharvey gets into the game reading "Bubu bị đau răng," aka "Bubu has a toothache."  It's a cautionary tale of what happens to Bubu the baby bear when he doesn't listen to his mother, eats lots of candy,  gets a toothache and has to go to the dentist.  Poor Bubu!  I read in Vietnamese and asked the kids to read along and help me with my pronunciation.  They got a kick outta that.  I'd say pretty much all of them read better than I do.  I had a great time.

Our objectives are modest.  We will visit the school on the last Saturday of each month for about an hour to read to the kids.  Each time we'll bring a few reading or coloring books to give them fresh material.  The big message I want to send to the kids is that reading is fun.  I'll consider it a success if even one kid reads more as a result. 

Tuesday, April 28, 2009

Chicken Dance Part Deux

As promised to you, AJ, I took another video of the VietnamWorks chicken dance today including footage of yours truly.  Enjoy.  For those of you who can't get enough chicken dance, check out Part One here.

Saturday, April 25, 2009

Sài Gòn 25 April 2009

DSC01674

Sunday, March 29, 2009

More Sleepers

As I mentioned in a previous post, Vietnamese can -- and do -- sleep anywhere, anytime.  Here's a few more snaps of more sleepers I've stumbled across during my daily activities. 

This guy was impressively sprawled across three motorbikes -- my first observation of a sleeper of this type.  Time: about 1pm.

DSC01119


Another guy balanced on his bike, in the more conventional "spread-eagle" position.  Time: about 4pm.

Image050

Monday, March 02, 2009

Dambri Waterfall Trip

Two weeks ago I traveled with our company's English Club to Dambri Waterfall, into the highlands near Dalat.  Buckets of fun.  I was the only foreigner on the trip if you don't count Lan, a Vietnamese American guy.  He blends in a bit better than I do, and his Vietnamese is a million times better.  So of course everyone communicated in Vietnamese.  I was pleasantly surprised that I was able to function in Vietnamese pretty much the entire weekend, both listening and speaking.  I learned a few new words, too -- "tent," "itch," "firewood" and "waterfall."  Good times, good times.  See the pics here.